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Why
are Austin Air's products superior to others on the market?
- The filtration system.
Austin uses 15 lbs. of activated carbon in the HealthMate and
an advanced military carbon cloth in the Allergy Machine
placed inside the HEPA filter to capture more airborne
particles.
- Austin Air's products are
made of steel and use a baked on powder coating so the
products do not off-gas. Other companies have plastics
products and/or use sprayed on paint, so their products can
emit harmful gases.
- Austin Air's products
have high-velocity airflow, which creates a clean air pocket
around the user. If you turn on an Austin Air cleaner next to
a competitor you can really feel the difference.
How
many filters are inside the Austin Air cleaner?
One main filter made up of 2 filtration media - in the HealthMate
it's the True Medical HEPA paper and activated carbon and zeolite.
In the Allergy Machine it's the True Medical HEPA paper with
military carbon cloth placed inside. The only other filter is the
pre-filter (also know as the permafilt) The pre-filter is a cotton
cloth that lines the inside wall of the unit. The purpose of the
pre-filter is to stop any hair or large dust particles from
clogging the HEPA.
What
are carbon and zeolite used for?
Carbon and zeolite are used to remove gases and odors. Both have
properties that allow them to adsorb gaseous materials.
What
are the guarantees?
The motor, fan and other working parts are guaranteed for 5 years.
The filter carries a pro-rated 5 year warranty. This means if the
filter lasts less than 5 years, Austin Air will discount the cost
of a new filter based on the number of years the used filter has
been in use.
What
would cause a filter to fill up in less than 5 years?
Having many pets, new carpeting, paint fumes, heavy smoking, city
pollution, etc.
How
long do you think my unit will last?
The unit should last well over 5 years or more if properly
maintained. It is the filter that must be replaced when needed.
Where
should I place the unit for maximum effectiveness?
It can be placed anywhere in a room, including corners, but must
be at least four (4) inches from the wall to give consistent
effective results. The air cleaner should be placed in the bedroom
at night with the door closed in order to produce the best
personal results. The best room in the house to use a single
machine is the bedroom.
How
much space does the air cleaner effectively clean?
The standard HealthMate™ unit or the
AllergyMachine™ will clean an average
bedroom in about 15 minutes with the door closed. In technical
terms, they clean up to 1,500 square feet. The HealthMate Jr™
model cleans up to 700 square feet. (All estimates assume 8 ft.
ceilings).
Does
the Austin Air cleaner require any special maintenance?
Periodic (once a month) vacuuming of the four sides of the outside
screen with the brush attachment of your vacuum cleaner is the
only regular maintenance required for the air cleaner.
How
much electricity is required to run the air cleaner?
Your Austin Air cleaner uses an ordinary 120 volt outlet. Maximum
draw is about 135 watts on the high setting or 1 cent per hour,
average cost.
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